Appointments & FAQ


We are open from 8.00am to 8.00pm Monday to Thursday, 8.00am to 4.30pm Friday and 9.30am to 1pm Saturday. Our patients are booked in on a half hourly basis and our physiotherapists attend to only one patient per half hour. One of our administrative staff will be happy to make an appointment for you and answer your queries. A physiotherapist will be on hand to answer any specific treatment queries that you may have. To make an enquiry or to book an appointment at Physiolink:

Call us on 020 8861 6001

Map and public transport to Physiolink


SCALE OF FEES (Current as of April 1st 2016)


Initial assessment – 30 minutes £44.00

Subsequent treatment – up to 30 minutes £44.00

Pelvic Floor

Initial assessment – 1 hour £88.00

Subsequent treatment – up to 30 minutes £44.00

Domiciliary Visits (subject to availability)

Initial Assessment – up to 50 minutes £85.00

Follow up visits – 30 minutes £65.00

Physiotherapist-led Pilates 

Group (Maximum 6 persons per group) 6 sessions booked as a course- £84.00

Coupled Pilates (one hour)-Contact reception for fees

Individual instruction: Contact reception for fees

Cancellation Policy

We respectfully advise that full fees will be charged for appointments cancelled without 24 hours notice


Do I have to be referred by a doctor?

No, not necessarily. You may consult one of our Chartered Physiotherapists without a doctor’s referral but contact will usually be established and maintained between your GP and your physiotherapist. Chartered physiotherapists work in close co-operation with other health professionals and this relationship is for the ultimate benefit of the patient. However, should you wish us not to establish such communication, we will of course respect this.

Will my private insurance cover the cost of treatment?

Most private medical insurance schemes provide cover for physiotherapy when treatment is administered by a Chartered Physiotherapist. We are registered with all major insurance companies including BUPA, PPP, Norwich Union and Nuffield. Insurance companies often require that you obtain authorisation before commencing treatment. You are advised to check your insurance details before commencing a course of physiotherapy.

May I bring someone with me?

You are welcome to bring someone with you into the treatment room for part or all of your treatment

How will my physiotherapist decide which treatment is best for me?

Chartered Physiotherapists always perform a detailed assessment at the start of treatment and continuous assessment throughout the treatment course. Assessment takes into account lifestyle factors as well as past and current medical history. From this, your physiotherapist will explain options for treatment and any potential risks, and an agreed treatment plan can be made tailored to the individual. We will not commence treatment without first obtaining your informed consent verbally

Can I decline treatment option if I wish?

Yes. We encourage our patients to take an active part in decision making about their treatment. If you feel that a suggested treatment option is not for you, you are welcome to make this known. Your physiotherapist will respect your decision and the quality of your treatment will in no way be compromised if you decline any particular treatment.

What treatments are available at Physiolink?

For musculoskeletal problems the physiotherapist may choose manual techniques including joint mobilisations and / or manipulation or soft tissue mobilisation and massage. There is also a strong emphasis on self management and continued home exercise with the expectancy that continued exercise during and after a treatment course will enhance the treatment effect and help prevent recurrence. Exercises are selected to strengthen, improve stability, increase flexibility and modify posture. Electrotherapy is occasionally used to help painful soft tissue and accelerate healing and may include Therapeutic Ultrasound, or TENS. Acupuncture may also be used as an alternative method of pain relief. As well as musculoskeletal treatments, we run an expert post-op or post injury rehabilitation service, a pelvic floor clinic (pre and post natal, incontinence, pelvic pain and pre and post op-prostatectomy), and physiotherapist led Clinical Pilates.

How many treatments will I need?

After initial assessment your physiotherapist will be able to give you some idea regarding how much treatment you will need. As a rough guide, the average number of treatments for musculoskeletal treatments at Physiolink is five over a six week period. For pelvic floor problems the average number of treatments is ten over a twelve month period.

Where can I park?

There is limited parking on the forecourt of the clinic but ample metred parking in Devonshire Road which is opposite the clinic and less than 15 metres away.  Metred parking is also available in Neptune Road, which is approximately a three minute walk (this is a one-way road and is accessed at the mini roundabout just south of Physiolink in the direction of central Harrow). Parking charges are approximately 40p per hour. There is also free  parking outside of restricted hours in Devonshire Road (currently 11am -noon but we advise you to check street signs for potential updates/additions to these hours). Depending on time of day, this may be limited and we would advise that you chose metered parking if you need to park as close to the clinic as possible. Morrisons supermarket (situated on the large roundabout south of Physiolink in the direction of central Harrow) is approximately a five minute walk away and offers free parking for customers and coffee shop users.